Unlock Your Hidden Value
Hichem is a ServiceNow Certified Administrator, Implementation Specialist and ServiceNow Certified Application Developer with over 20 years of experience implementing IT Service and Operations Management solutions in various industries.
His technical expertise and capabilities cover a multitude of services: Project Lifecycle, Strategic Planning, Enterprise Architecture, Process Integration, Application Development, and ServiceNow Maintenance and Support – all supported by HGC Technologies recognized IT management and governance practices that have been built over years of delivering large scale enterprise engagements across North America, in both private and public sectors.
Favorite features on the ServiceNow platform:
“The two most important days in your life are the day you are born and the day you find out why.” Mark Twain
Noel is a certified Administrator who has been using ServiceNow for about 7 years. He brings process, governance, documentation, and organizational change management strategy via the ServiceNow platform. Want to know more about Noel? Read this short questionnaire.
Rapid Application Development
“A genuine leader is not a searcher for consensus but a molder of consensus.” (MLK, Jr)
Pascal brings over 20 years of solid IT experience and fundamentals with expertise in ITIL repository. Pascal has been a partner at HGC since 2017, where he focuses on IT Service Management, IT Operation Management and Application Development.
He has worked with big box retailers and companies such as Rona, SAQ, Agropur, Dollarama, and Gaz Metro in implementing CMDB to carry out operational follow-up problems, change management, and deployments.
Pascal hold a ServiceNow System Administration, ServiceNow Implementation Specialist and ServiceNow Developer certification.
“A negative mind will never give you a positive life.”
Maxime has been implementing ServiceNow for over 7 years now and 15 years total implementing ITSM related tools. He brings tons of experience and best practices to the team.
Where do I start
“Live as if you were to die tomorrow. Learn as if you were to live forever.” Gandhi